There are a couple of things that sometimes cause confusion:
If you do not
receive a confirmation
You should receive an email almost immediately after placing
your order. If you do not receive it, please check the
email address on your account. If we do not have a correct
email address you will not receive your notice from UPS when
your plants are shipped.
Revising Your Order
You cannot revise your order
through the shopping cart once it has been placed. If you need to
change your order or if you have a question about it, send us an
email. Be sure to include the order number.
Your Account
You do not have to set up an account to place an
order. If you set up an account, our site will recognize you by
your email address. The shopping cart will maintain your
billing and shipping information, (but not your credit card
number), so that you do not have to enter it each time you
order. It also allows you to view you order history. Your
account is password protected.
Ordering Problems
If the shopping cart cannot complete your order, especially if
you receive an error message concerning shipping charges, please
check to make sure your state and zip code are correct in your
billing and shipping addresses.
